Resources from today's episode:
Front Office Coaching: http://www.firstimpressiondentalcoaching.com
Smile Advantage-Dental Care Plan: https://mysmileadvantage.com
Going out of network letter/scripts: email me Ashley.bond@bonddentalbilling.com
How to tell patients you are going out of network?
First, be very up front with your patients. I recommend sending a letter before the move because chances are the insurance company WILL send them notification prompting them to leave your practice. Get in front of it by sending them a letter discussing that they CAN stay and a lot of times the difference between in and out of network rates are small. Be willing to do a breakdown of benefits for each patient before they come in and try to give them the best estimate you can. You can really prompt your in house membership plan which may save the patient money and keep them committed to your practice. Especially patients who do not have a lot of treatment, this could be a perfect solution. It's super easy now to implement an in house membership plan. I recommend a company called Smile Advantage. Instead of charging your office for each patient's visit, they help your office set up a DIY membership plan. They help with the tracking and marketing for a low monthly fee.
It should be a methodical dropping. Not a quick thing.
Resources from today's episode:
Front Office Coaching: http://www.firstimpressiondentalcoaching.com
Smile Advantage-Dental Care Plan: https://mysmileadvantage.com
Going out of network letter/scripts: email me Ashley.bond@bonddentalbilling.com
How to tell patients you are going out of network?
First, be very up front with your patients. I recommend sending a letter before the move because chances are the insurance company WILL send them notification prompting them to leave your practice. Get in front of it by sending them a letter discussing that they CAN stay and a lot of times the difference between in and out of network rates are small. Be willing to do a breakdown of benefits for each patient before they come in and try to give them the best estimate you can. You can really prompt your in house membership plan which may save the patient money and keep them committed to your practice. Especially patients who do not have a lot of treatment, this could be a perfect solution. It's super easy now to implement an in house membership plan. I recommend a company called Smile Advantage. Instead of charging your office for each patient's visit, they help your office set up a DIY membership plan. They help with the tracking and marketing for a low monthly fee.
It should be a methodical dropping. Not a quick thing.